Frequently Asked Questions

Everything you need to know about your Zubaz order.

How do I know what size to order?

Zubaz apparel is designed for a comfortable, relaxed fit. We recommend checking our detailed size chart on each product page to find your perfect match based on waist and inseam measurements.

When will my order ship?

Standard orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.

What is your return policy?

We offer a 30-day return policy for unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request and receive a prepaid shipping label.

Do you ship internationally?

Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.

How should I care for my Zubaz gear?

To maintain the vibrant colors and fabric integrity, we recommend machine washing your items in cold water with like colors and tumble drying on low heat.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.